Bridging the Gap in Philippine Healthcare with Telemedicine

A case study on developing a HIPAA-compliant mobile app for remote healthcare in the Philippines.

Healthcare
Philippines
Mobile App
Bridging the Gap in Philippine Healthcare with Telemedicine

### The Challenge
A leading hospital network in the Philippines wanted to offer remote consultations to improve patient access to care, especially in rural areas. They needed a user-friendly, data-privacy-compliant mobile application for both patients and doctors that could function reliably on variable internet connections.

### Our Solution
We conducted extensive user research with Filipino patients and doctors to inform the UI/UX design. The result was an intuitive app for scheduling appointments, conducting video calls, and managing e-prescriptions. We built native iOS and Android apps optimized for low-bandwidth conditions and ensured compliance with the Philippine Data Privacy Act.

### The Result
The app achieved a 4.8-star rating on both app stores. Patient satisfaction scores increased by 30%, and the hospital was able to serve a 25% larger patient base, including many from remote provinces, without increasing physical infrastructure.